Shames JCC Guest Information and Agreement

Welcome to Krank Pompton!

Thank you for choosing Krank Pompton as your go-to destination for arts and entertainment. We strive to offer a delightful experience to all our guests while ensuring their safety and well-being. To ensure the smooth operations and adherence to our policies, we have provided detailed guest information and agreement guidelines below.

General Policy and Regulations

When visiting Krank Pompton, we kindly request all guests to comply with the following policies:

• All visitors must present a valid identification document at the entrance.
• Guests below the age of 18 must be accompanied by an adult at all times.
• Smoking is strictly prohibited within the premises.
• No outside food or beverages are allowed inside the facility.
• Weapons or any harmful objects are strictly prohibited.
• Photography or recording equipment may be used only with prior permission.
• Please respect the property and belongings of other guests and Krank Pompton.

Facility Usage Guidelines

Krank Pompton takes pride in maintaining a clean and welcoming environment for all guests. To ensure everyone's enjoyment, we request your cooperation in the following areas:

• Please dispose of any trash or waste in designated bins.
• Report any maintenance or safety concerns to the staff immediately.
• Keep noise levels at a considerate level to avoid disturbing others.
• Respect the designated areas for performances, exhibitions, and workshops.
• Follow all instructions provided by the staff and instructors.

Booking and Ticketing

To enjoy our events and performances, we recommend booking your tickets in advance. Here are the steps to secure your spot:

1. Visit our website or call our ticket hotline to check the schedule and availability.
2. Select the event or show you wish to attend and the desired date and time.
3. Choose the number of tickets required for your group.
4. Provide the necessary information for ticket purchase and proceed with payment.
5. You will receive a confirmation email and/or e-ticket with all relevant details.

Guest Safety and Health

At Krank Pompton, we prioritize the safety and well-being of our guests. We have taken certain measures to ensure a secure environment:

• Regular cleaning and sanitization of the premises and frequently touched surfaces.
• Placement of hand sanitizing stations throughout the facility.
• Maintaining a limited capacity to allow for physical distancing.
• Enforcement of mask-wearing in accordance with local health guidelines.
• Closely monitoring and adhering to any additional safety protocols as per government regulations.

Guest Feedback and Complaints

At Krank Pompton, we value your feedback and aim to continuously improve our services. If you have any suggestions, complaints, or compliments, please feel free to reach out to our dedicated guest relations team. We are committed to addressing your concerns promptly and ensuring your satisfaction.

Thank you for taking the time to review Shames JCC Guest Information and Agreement. We look forward to providing you with an exceptional arts and entertainment experience at Krank Pompton!